New AI Interviewer product [Apply for access to ALPHA]
Check it out

Privacy Policy

Effective date: 11/01/2022 

1. Introduction

Welcome to Yazi.

 Yazi (“us”, “we”, or “our”) operates and Yazi website (hereinafter referred to as “Service”).

We are committed to complying with the Protection of Personal Information Act, No. 4 of 2013 (POPIA), which governs the processing of personal information in South Africa.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with this privacy policy and POPIA. If you have any questions about this policy or our data protection practices, please contact our DPO at

Our Privacy Policy governs your visit to and Yazi website, and explains how we collect, safeguard and disclose information that results from your use of our Service.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

2. Definitions 

SERVICE means the website and Yazi website operated by Yazi.

PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data. 

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

DATA SUBJECT is any living individual who is the subject of Personal Data.

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

3. Data Usage Summary

We respect your privacy and your personal information, and will take all reasonable measures to protect it, as detailed below.

Should you decide to function as a user on the Application or for the Services, Yazi may collect, collate, process, and use the following types of information about you when you use the Application:

Information provided by the user:
Yazi collects personal information (that is, information about the user that is personally identifiable like the user’s name, physical/e-mail address, age, health status, health features, gender, email address, phone number(s) and other information such as smoker and marital status, product and service preferences and contact preferences that are not otherwise publicly available); and

Information that is collected automatically:
Yazi receives and stores information that is transmitted automatically from the user’s device when the user browses the internet or uses the Application. This information includes information from cookies, the user’s Internet Protocol (“IP”) address, browser type, web beacons, geo-location information, embedded web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to the Application such as your browser type and language, access times, and the address from which you arrived at the Application.

You warrant that the personal information disclosed to Yazi, or the Application is directly from you as the user of the Application or in connection to the Services.

You may choose to provide additional personal information to us, in which event you agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.

Any processing of your personal information will be for our legitimate business purposes in order to provide the Services to you and/or provide a Quote and as a necessary function of your engagement with the Application and/or the Services, and you have expressly consented to this.

We will not, without your express consent:

1. Use your personal information for any purpose other than as set out below:

1.1 to contact you regarding current or new information, products or Services or any other service offered by us or our divisions and/or partners (unless you have opted out from receiving marketing material from us, possible through the correspondence sent to you);

1.2 to inform you of new features, special offers and promotional competitions offered by us or any of our divisions and/or partners (unless you have opted out from receiving marketing material from us, possible through the correspondence sent to you); and

1.3 to improve our Services selection and your experience on the Application by, for example, monitoring your browsing habits, or tracking your activities on the Application.

2. Disclose your personal information to any third-party other than as set out below:

2.1 to our employees and/or who assist us to interact with you via our Application, e-mail or any other method, for the ordering of their services or to obtain a Quote from them, and thus need to know your personal information in order to assist us to communicate with you and them properly and efficiently;

2.2 to our divisions and/or partners (including their employees and/or third-party service providers) in order for them to interact directly with you via email or any other method for purposes of sending you marketing material regarding any current or new product or Services, new features, special offers or promotional items offered by them (unless you have opted out from receiving marketing material from us, possible through same correspondence with us);

2.3 to law enforcement, government officials, fraud detection agencies or other third parties when we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report or support the investigation into suspected illegal activity or the contravention of an applicable law, or to investigate violations of these Terms; and

2.4 to our service providers (under contract with us) who help with parts of our business operations (fraud prevention, marketing, technology services). However, our contracts dictate that these service providers may only use your information in connection with the services they perform for us, not for their own benefit and under the same standards as how we operate.

We are entitled to use or disclose your personal information if such use or disclosure is required in order to comply with any applicable law, subpoena, order of court or legal process served on us, or to protect and defend our rights or property. In the event of online criminal behaviour, Yazi is entitled to disclose relevant personal information for criminal investigation purposes or according to any other legal obligation for disclosure of the personal information which may be required of it.

We will ensure that all of our employees, divisions and partners (including their employees and third-party service providers) having access to your personal information are bound by appropriate and legally binding confidentiality obligations and process your personal information at standards equal to or higher than Yazi’s in relation to your personal information.

We will:

a. treat your personal information as strictly confidential, save where we are entitled to share it as set out in this policy;

b. ensure that your personal information is processed lawfully at all times and in accordance with applicable legislation, such as the Protection of Personal Information Act, No. 4 of 2013 and/or the Financial Advisory and Intermediary Services Act, No. 37 of 2002;

c. take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;

d. provide you with reasonable access to your personal information to view and/or update personal details;

e. promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;

f. provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable notice and request; and

g. upon your request, promptly correct, return or destroy any or all of your personal information in our possession or control, save for that which we are legally obliged or entitled to retain (with you acknowledging that some Application functionality might be lost if certain personal information is amended or destroyed).

We will not retain your personal information for longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period.

Yazi undertakes never to sell or make your personal information available to any third-party other than as provided for in these Terms.

Whilst we will do all things reasonably necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence.

If you disclose your personal information to a third-party, such as an entity which operates a website linked to the Application or anyone other than Yazi, Yazi shall not be liable for any loss or damage, howsoever arising, suffered by you as a result of the disclosure of such information to any third-party. This is because we do not regulate or control how that third-party uses your personal information. You should always ensure that you read the privacy policy of any third-party.

This Application may make use of “cookies” to automatically collect information and data through the standard operation of the internet servers. “Cookies” are small text files a website can use (and which we may use) to recognise repeat users, facilitate the user’s ongoing access to and use of a website and allow a website to track usage behaviour and compile aggregate data that will allow the website operator to improve the functionality of the website and its content, and to display more focused advertising to a user by way of third-party tools. The type of information collected by cookies is not used to personally identify you. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. Please note that cookies may be necessary to provide you with certain features available on an Application, and thus if you disable the cookies on your browser you may not be able to use those features, and your access to our Application will therefore be limited. If you do not disable “cookies”, you are deemed to consent to our use of any personal information collected using those cookies, subject to the provisions of these Terms.

You are entitled to request access to any of your relevant personal data held by Yazi where such access is necessary for you to exercise and/or protect any of your rights. For any personal data held by any third-party, the user must approach that party for the realisation of the user’s personal data rights with them, and not with Yazi. However, Yazi will assist you wherever possible.

4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to. 

(a)   Email address

(b)   First name and last name

(c)   Phone number

(e)   Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. 

When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. 

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

(a)   Session Cookies: We use Session Cookies to operate our Service.

(b)   Preference Cookies: We use Preference Cookies to remember your preferences and various settings. 

(c)   Security Cookies: We use Security Cookies for security purposes.

(d)   Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests. 

5. Use of Data

Yazi uses the collected data for various purposes:

(a)   to provide and maintain our Service;

(b)   to notify you about changes to our Service;

(c)   to allow you to participate in interactive features of our Service when you choose to do so;

(d)   to provide customer support;

 (e)   to gather analysis or valuable information so that we can improve our Service;

 (f) to monitor the usage of our Service;

 (g)   to detect, prevent and address technical issues;

 (h)   to fulfill any other purpose for which you provide it;

 (i) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

 (j) to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;

 (k)   to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

 (l) in any other way we may describe when you provide the information;

 (m) for any other purpose with your consent.

Consent Management

We obtain your consent for processing your personal data, particularly for marketing and data sharing with third parties. You can manage your consent preferences at any time, including opting in or out of different types of data processing activities.

To update your consent preferences, please visit your account settings or contact us at

6. Retention of Data 

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

 We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

 7. Transfer of Data

 Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

 If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

 Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Yazi will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

 8. Disclosure of Data

 We may disclose personal information that we collect, or you provide:

 (a)   Disclosure for Law Enforcement.

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

(b)   Business Transaction.

If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

 (c)  Other cases. We may disclose your information also:

 (i) to our subsidiaries and affiliates;

 (ii)   to contractors, service providers, and other third parties we use to support our business;

 (iii)  to fulfil the purpose for which you provide it;

 (iv)  for the purpose of including your company’s logo on our website;

 (v)   for any other purpose disclosed by us when you provide the information;

 (vi)  with your consent in any other cases;

 (vii)if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

 9. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. 

Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and the relevant supervisory authority as required by POPIA. We will provide details of the breach, the data affected, and the measures we are taking to address it.

10.  Your Data Protection Rights Under General Data Protection Regulation (GDPR) 

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. – See more at

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at

In certain circumstances, you have the following data protection rights:

(a)   the right to access, update or to delete the information we have on you;

(b)   the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;

(c)   the right to object. You have the right to object to our processing of your Personal Data;

(d)   the right of restriction. You have the right to request that we restrict the processing of your personal information;

 (e)   the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;

 (f) the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;

 Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.

 You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

 11.  Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)

 CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivable the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at:

 According to CalOPPA we agree to the following:

 (a)   users can visit our site anonymously;

 (b)   our Privacy Policy link includes the word “Privacy”, and can easily be found on the page specified above on the home page of our website;

 (c)   users will be notified of any privacy policy changes on our Privacy Policy Page;

 (d)   users are able to change their personal information by emailing us at

 Our Policy on “Do Not Track” Signals:

 We honour Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

 You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

 12.  Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

 If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us:

 (a)   What personal information we have about you. If you make this request, we will return to you:

 (i) The categories of personal information we have collected about you.

 (ii)   The categories of sources from which we collect your personal information.

 (iii)  The business or commercial purpose for collecting or selling your personal information.

 (iv)  The categories of third parties with whom we share personal information.

 (v)   The specific pieces of personal information we have collected about you.

 (vi)  A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.

 (vii)A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with. 

Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.

(b)   To delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.

(c)   To stop selling your personal information. We do not sell your personal information for monetary consideration. However, under some circumstances, a transfer of personal information to a third party, or within our family of companies, without monetary consideration may be considered a “sale” under California law.

If you submit a request to stop selling your personal information, we will stop making such transfers. If you are a California resident, to opt-out of the sale of your personal information, click “Do Not Sell My Personal Information” at the bottom of our home page to submit your request.

Please note, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require the usage of your personal information to function. But in no circumstances, we will discriminate against you for exercising your rights.

 To exercise your California data protection rights described above, please send your request(s) by one of the following means:

By email:

By phone number: 0609466174

By mail: 5th floor, pier place, Heerengracht str, Cape Town

Your data protection rights, described above, are covered by the CCPA, short for the California Consumer Privacy Act. To find out more, visit the official California Legislative Information website. The CCPA took effect on 01/01/2020.

 13.  Service Providers

 We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

 These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. 

Third-Party Processing

We use the services of various third-party processors to assist us in providing our services. These processors include:

Each of these third-party processors processes your data on our behalf and is bound by strict confidentiality and data protection agreements.

14.  Analytics

 We may use third-party Service Providers to monitor and analyze the use of our Service.

 Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

 For more information on the privacy practices of Google, please visit the Google Privacy Terms web page:

 We also encourage you to review the Google's policy for safeguarding your data:


Firebase is an analytics service provided by Google Inc.

You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy:

For more information on what type of information Firebase collects, please visit the Google Privacy Terms web page:


 GitHub is provided by GitHub, Inc.

 GitHub is a development platform to host and review code, manage projects, and build software.

 For more information on what data GitHub collects for what purpose and how the protection of the data is ensured, please visit GitHub Privacy Policy page:

 GitLab CI/CD

 GitLab CI/CD is provided by GitLab, Inc.

 GitLab CI (Continuous Integration) service is a part of GitLab that build and test the software whenever developer pushes code to application.

 GitLab CD (Continuous Deployment) is a software service that places the changes of every code in the production which results in every day deployment of production.

For more information on what data GitLab CI/CD collects for what purpose and how the protection of the data is ensured, please visit GitLab CI/CD Privacy Policy page:

 16.  Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

 We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

17. Your Data Protection Rights Under POPIA

As a data subject under POPIA, you have the following rights:

  • Right of Access: You have the right to request access to your personal data that we hold.
  • Right of Correction: You have the right to request correction of any inaccurate or incomplete personal data.
  • Right to Deletion: You have the right to request the deletion of your personal data under certain conditions.
  • Right to Object: You have the right to object to the processing of your personal data under certain conditions.
  • Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at

18.  Children's Privacy

 Our Services are not intended for use by children under the age of 13 (“Children”).

 We do not knowingly collect personally identifiable information from Children under 13. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

19.  Changes to This Privacy Policy

 We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

 We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy.

 You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

20.  Contact Us

 If you have any questions about this Privacy Policy, please contact us: 

By email: 

By visiting this page on our website: The

By phone number: 0609466174.

By mail: 5th floor, Pier Place, Heerengracht Street, cape town .