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WhatsApp Business Statistics 2024



WhatsApp Business Statistics



The key takeaways from the article 34 Latest WhatsApp Statistics For 2024: The Complete Guide are:

  1. WhatsApp has over 2 billion active users, making it the 3rd most used social platform in the world.
  2. Around 100 billion WhatsApp messages are sent each day, and over 100 million voice calls are made.
  3. The average Android WhatsApp user spends around 19 hours on the app per month, making it the second top media mobile app by global cumulative time spent.
  4. The majority of WhatsApp users are male, and the app is used in 180+ countries.
  5. India has the most WhatsApp users, followed by Brazil, and Hispanic people in the US are more likely to use WhatsApp than other groups.
  6. WhatsApp is popular among users aged 30-49, and it was the 13th most searched Google Query during 2020.
  7. WhatsApp Business has over 50 million users and can streamline customer service by 225%.
  8. The app is ranked #17 in the business app category on the app store, and WhatsApp Business API messages have a 99% open rate.
  9. WhatsApp made over $5 billion in revenue in 2020, and it was purchased by Facebook for around $19 billion in 2014.
  10. Usage of WhatsApp increased by 40% during the Covid-19 pandemic, and use of WhatsApp by e-commerce businesses also increased by 352%.
  11. In January 2021, WhatsApp saw a 17% downturn in downloads due to controversy surrounding a new privacy policy update.

These statistics provide insights into the widespread use of WhatsApp, its popularity among different demographics, its impact on businesses, and its revenue growth over time.