Utilise logic flow editing to create adaptive surveys that respond to participant feedback, particularly in exploratory studies. This approach enables researchers to delve into specific topics, reflecting a natural conversation flow for deeper, nuanced insights.
Utilise image capture to collect visual stories from participants, valuable in cultural or social research. Asking respondents to share images of their daily life or cultural practices enables qualitative analysis, providing a rich visual narrative and deeper insights into their experiences.
Employ video capture for participants to create video diaries or react to scenarios in real-time, invaluable for understanding emotions, body language, and verbal cues. In user experience research, this offers deep insights into real-time interactions with products, providing feedback beyond what surveys can capture
Use voice note/audio recording to capture verbal expressions, accents, and tones, crucial in linguistic or cultural research. This method offers an authentic view of participants' experiences and opinions, particularly benefiting those more comfortable speaking than writing, enhancing inclusivity in research.
Capture rich, nuanced data from your target audience effortlessly in multiple formats.
With Yazi, you can script interactive interviews that feel like a real conversation, allowing you to gather in-depth information effortlessly
Discover why leading agencies and researchers trust Yazi for their data collection needs. Hear directly from our satisfied clients who've experienced the transformative power of our platform.
Discover additional ways you can supercharge your research efforts with our diverse range of use cases
We have gathered the answers to common queries about how Yazi facilitates revolutionary market research through WhatsApp, alongside a host of other insightful information.
Yazi is a Market research platform built on top of WhatsApp. You have the ability to script, design, edit, launch and analyse your results on our webapp. The questions are sent via WhatsApp and the participants interact with them there as if it is a normal conversation.
Yazi prioritises data privacy by anonymising information, employing robust encryption, and allowing database access only to authorised personnel through password and 2FA protection. We adhere to stringent security standards including ISO/IEC 27001, NIST, PCI SSC, and GDPR, ensuring no data sharing with external third parties. Our comprehensive Data Security Program encapsulates physical and logical security measures, data access controls, encryption, along with data backup, recovery, and a well-structured incident response framework. In adherence to GDPR's principles, we process user data with utmost transparency, and address data deletion requests promptly as delineated in our Terms of Service, providing you with control over your data.
Our WhatsApp surveys boast an impressive response rate of 62%, showcasing superior engagement compared to traditional online surveys, especially valuable in reaching individuals with limited internet access. The low data cost of 10 cents per survey, alongside the prevalent use of WhatsApp in South Africa with a 95% penetration rate, facilitates nationwide representation, reducing financial and phone storage barriers.
The familiar and user-friendly nature of WhatsApp enhances participant comfort, while its pause-resume functionality ensures convenience in survey completion. Moreover, the recent WhatsApp API upgrade enables rich data collection through various media forms without incurring significant data costs, paving the way for nuanced longitudinal studies. This platform's habit-forming nature, reinforced by personal engagement from our researchers, makes it an exemplary channel for continuous and detailed market research.
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At Yazi, we employ a multifaceted approach to recruit diverse and reliable survey participants. Our strategies include: