SurveyMonkey sends web and email surveys. Yazi runs surveys, diaries and AI interviews in WhatsApp, where open and completion rates are far higher.

SurveyMonkey is the familiar web survey tool, distributed by link and email. Yazi runs surveys, diaries and AI interviews in WhatsApp, where open and completion rates are far higher.
Book a 15-min demo →The honest version: SurveyMonkey is easy and ubiquitous for quick web surveys, with templates and broad integrations for link- and email-based distribution.
But web and email surveys are easy to ignore. Yazi sends logic-rich surveys into WhatsApp, where people actually reply, and adds AI-moderated follow-ups, voice notes and 70-90% completion.
| SurveyMonkey | Yazi | |
|---|---|---|
| Primary channel | Web & email links | ✓WhatsApp: no app, no login |
| Strongest markets | Global, web/email | ✓25+ countries; deepest where WhatsApp dominates |
| Methods | Self-serve online surveys | ✓Surveys, diary studies & AI interviews |
| AI moderation | Basic AI features | ✓AI follow-ups on every answer; auto-transcribed & themed |
| Participant friction | Click a link, complete in browser | ✓Reply in a thread they already use |
| Speed to insight | Distribution-dependent | ✓24h from launch to insight |
| Languages | Multilingual | ✓100+ languages, voice + text |
| Rich media | Limited | ✓Voice, photo & video in WhatsApp |
If you need a quick, familiar self-serve survey for a web and email audience, SurveyMonkey is a fine choice. If reach, response rates and depth in mobile-first markets matter more, Yazi is built for it.
“Yazi simplified data collection, increased our engagement and response rate, and gave us an overall better platform to collect quality data for our clients.”
A 15-minute demo, your use case, real numbers.
Book a Demo →