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Yazi vs Forsta

Forsta is a broad enterprise XM and research suite. Yazi is focused: WhatsApp-native surveys, diaries and AI interviews with 70-90% completion and 24-hour insights.

Comparison · Yazi vs Forsta

Enterprise scale is one thing. Reach where people reply is another.

Forsta is a broad enterprise experience-and-research platform spanning surveys, qual and analytics. Yazi is focused: WhatsApp-native surveys, diaries and AI interviews with high response.

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The honest version: Forsta is a powerful enterprise suite for large experience and research programmes, with deep survey, panel and reporting tooling.

That breadth comes with weight. Yazi is purpose-built for one thing done well: conversational research in WhatsApp, live in 24 hours, with AI follow-ups and 70-90% completion.

Side by side

Where the two platforms actually differ

 ForstaYazi
Primary channelWeb & multi-modeWhatsApp: no app, no login
Strongest marketsGlobal enterprise25+ countries; deepest where WhatsApp dominates
MethodsSurveys, qual & analytics suiteSurveys, diary studies & AI interviews
AI moderationAnalytics with some AIAI follow-ups on every answer; auto-transcribed & themed
Participant frictionWeb / email / portalReply in a thread they already use
Speed to insightProgramme-based24h from launch to insight
LanguagesMultilingual100+ languages, voice + text
SetupEnterprise implementationLaunch in minutes
No platform wins everywhere

Pick the right tool for the job

If you need one enterprise suite spanning surveys, qual and analytics across a large programme, Forsta is a strong fit. If you want focused, fast conversational research with high response, Yazi is built for it.

Choose Forsta when

A broad enterprise suite

  • You need surveys, qual and analytics in one platform
  • You run large, multi-team research programmes
  • Deep enterprise admin and reporting are essential
Choose Yazi when

Reach & speed in mobile-first markets

  • Your audience lives on WhatsApp, not in a portal
  • You need 70-90% completion without a login barrier
  • You want quant scale and qual depth in one study
  • Voice, image and video answers, auto-transcribed and themed

“Yazi simplified data collection, increased our engagement and response rate, and gave us an overall better platform to collect quality data for our clients.”

Jon-Jon Emary · Channel Performance Lead, Ipsos South Africa

See Yazi run on the channel your audience already opens.

A 15-minute demo, your use case, real numbers.

Book a Demo →
© 2026 Yazi Research (Pty) LtdComparisons based on publicly available information, June 2026. Forsta is a trademark of its respective owner.
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